Frequently Asked Questions

RNU Construction is a full-service project management and construction company. Unlike traditional contractors who only handle one trade, we manage your entire project from start to finish. We coordinate our network of certified, vetted, and trusted contractors to handle every aspect of your build or renovation - from permits and planning to the final walkthrough. Think of us as your single point of contact for everything construction.

Absolutely. Every contractor in our network is fully licensed, insured, and has been thoroughly vetted for quality, reliability, and professionalism. We don't work with just anyone - our partners have proven track records and share our commitment to excellence. You can see our full list of partners on our Partners page.

We serve Barrie and Simcoe County (our home base), the Greater Toronto Area including Toronto, Mississauga, Brampton, Vaughan, Markham, and more, as well as Muskoka and Northern Ontario communities. Visit our Areas We Service page for a complete list.

When you hire a regular contractor, you're often left managing timelines, coordinating between trades, and dealing with communication gaps. With RNU, you get a dedicated project manager who handles everything - coordinating all contractors, managing the budget, overseeing quality, obtaining permits, and keeping you informed every step of the way. We're your single point of contact, eliminating the stress and complexity of managing a construction project yourself.

Yes! We offer free, no-obligation consultations and estimates for all projects. Simply fill out our booking form or call us at (705) 279-9987 to get started. We'll discuss your project, visit the site if needed, and provide a detailed, transparent proposal.

Our process follows four key stages: (1) Free Consultation - we discuss your vision, needs, and budget. (2) Planning & Design - we create a detailed project plan, coordinate with our contractor network, and prepare a transparent quote. (3) Expert Execution - our team manages every aspect of the build, coordinating trades and overseeing quality. (4) Final Walkthrough - we conduct a thorough inspection to ensure everything meets our standards and your expectations.

Project timelines vary significantly based on scope and complexity. A bathroom renovation might take 3-6 weeks, a kitchen remodel 6-12 weeks, and a full home renovation or new build could take several months. During your consultation, we'll provide a realistic timeline based on your specific project and keep you updated throughout.

Yes. Every project is assigned a dedicated project manager who serves as your single point of contact throughout the entire process. They handle all coordination with contractors, manage the schedule and budget, and provide regular updates so you always know what's happening with your project.

Change orders and unexpected discoveries are a normal part of construction. When they happen, your project manager will communicate the issue immediately, present options with transparent cost implications, and only proceed with your approval. We never surprise you with unexpected charges.

Yes, we handle all permit applications, municipal approvals, and inspections as part of our project management service. Our team is experienced with local building codes and bylaw requirements across all our service areas, ensuring your project is fully compliant.

We provide detailed, itemized quotes that break down every cost - materials, labour, permits, and our project management fee. There are no hidden costs or surprise charges. We believe in complete transparency so you know exactly where every dollar goes.

Yes, we typically require a deposit to secure your spot on our schedule and order materials. The deposit amount varies by project size but is always outlined clearly in your contract. We then bill on a milestone basis as the project progresses.

We accept e-transfer, cheque, and bank draft. Specific payment terms and schedules are outlined in your project contract. We work with you to set up a payment schedule that aligns with project milestones.

Our detailed planning process minimizes budget overruns. However, if unforeseen issues arise (like hidden water damage during a renovation), we communicate immediately and provide options before proceeding. Any changes to the original scope and budget require your written approval.

Yes! We offer emergency repair and odd job services for urgent situations like water damage, burst pipes, roof leaks, storm damage, and other issues that need immediate attention. You can submit an emergency request through our booking form or call us directly at (705) 279-9987 for the fastest response.

We prioritize emergency requests and aim to coordinate a response as quickly as possible. For the fastest service, we recommend calling us directly. Response times vary based on the nature of the emergency and contractor availability, but we make every effort to get help to you quickly.

We handle a wide range of emergency situations including water damage and burst pipes, roof leaks and storm damage, broken windows and doors, electrical emergencies, flooding and sump pump failures, and general urgent repairs. If you're unsure whether your situation qualifies, just call us - we're happy to help.